Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped out promptly.
Shipping Time
As we work with international suppliers, shipping times may vary depending on your location:
- United States, Canada, UK: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Other International Locations: 10–20 business days
Please note that shipping times are estimates and may vary due to factors beyond our control such as customs delays or carrier issues.
Shipping Costs
Shipping fees are calculated at checkout.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update after shipment.
Multiple Shipments
In some cases, your order may be shipped in separate packages. This is because we work with multiple suppliers to ensure faster delivery.
Customs, Duties & Taxes
Depending on your country, your order may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer.
Delayed or Lost Orders
While we strive to ensure timely delivery, delays may occur. If your order has not arrived within 30 business days, please contact us, and we will investigate the issue promptly.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding your shipment, feel free to contact us at our contact us page.