General Questions

What is the MarvHood made from?

The MarvHood is made from a premium Sherpa fleece interior and a soft, flannel fleece exterior.

Can I send an order as a gift?

Yes, you can! You can ship MarvHood products as gifts when you enter the address of the lucky recipient in the ‘shipping’ address and your address as the ‘billing’ address.

How do I use a discount code?

Enter your discount code and click ‘Apply’. Discount codes are entered before the payment page so you’re aware of exactly how much you save.

What do I do if my item(s) arrives damaged?

If something is not quite right with your order, don’t worry, our team is ready to help.

Please contact our Comfort Consultants immediately here to report the issue. 

Provide us with your order number and clear photos of the damage. We’ll endeavour to resolve any issues as quickly as possible.